Overview

The sixth edition of the Taxpayer Fairness and Service Code is a living document that sets out the ministry's fairness and service values, and affirms taxpayers' rights to courtesy, respect, confidentiality, fair treatment, help, information, dispute resolution and timely appeals.

This edition continues to provide for taxpayers' rights to ensure the ministry is meeting customers' needs through fair and efficient tax administration.

We believe this sixth edition of the code strengthens our relationship with British Columbians — a relationship based on mutual respect, fairness, and cooperation; a partnership of working together.