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Contact Us

If you cannot find the information you need on our website, please feel free to contact us and we will be pleased to assist you.

When contacting us, please provide your full name, mailing address (including postal code), telephone number (including area code), e-mail address (if applicable) and your payment account number.

Our contact information varies according to program area:

MSP Collections – Revenue Services of British Columbia
Temporary Premium Assistance
MSP and Premium Assistance
General MSP Billing Information

 MSP Collections – Revenue Services of British Columbia

There are a number of different ways you can contact us:

Phone:

Toll-free: 1 866 361-5050
(8:00 am - 7:00 pm, Monday to Thursday;
8:00 am - 4:30 pm Friday; 10:00 am - 4:00 pm Saturday)

Fax:

250 405-4412 or 250 405-4410

E-mail:

RSBC@edsadvancedsolutions.com

Mail:

Revenue Services of British Columbia
PO BOX 9401 STN PROV GOVT
VICTORIA BC  V8W 9S6

In person:

Revenue Services of British Columbia
Vancouver Island Technology Park
2200 – 4464 Markham Street
Victoria, British Columbia  V8Z 7X8

 

 Temporary Premium Assistance

There are a number of different ways you can contact us:

Phone:

Toll-free: 1 800 207-2051
Victoria: 250 356-8285

Fax:

250 387-8021

E-mail:

TPA@gov.bc.ca

Mail

Temporary Premium Assistance – MSP
PO BOX 9627 STN PROV GOVT
VICTORIA BC  V8W 9P1

 MSP and Premium Assistance

For enquiries regarding enrolling with MSP, cancelling your MSP coverage or applying for Premium Assistance, please contact the Ministry of Health (opens in new window).

 General MSP Billing Information

There are a number of different ways you can contact us:

Phone:

Our automated telephone service is available 24 hours a day, 7 days a week. If you would like to speak with a customer service representative directly, please call between 8:00 a.m. to 4:30 p.m., Monday to Friday:

Vancouver and Lower Mainland
604 683-7151
Other areas of B.C. (toll-free)
1 800 663-7100

Before calling, please have the Account Number from your MSP Billing Notice and your Personal Health Number ready, so we can easily assist you.

E-mail:

brbmspq@gems2.gov.bc.ca

Mail:

Revenue Services of British Columbia –
   MSP Pay Direct Billing
PO BOX 9085 STN PROV GOVT
VICTORIA BC  V8W 9E4

*Please do not send your payment for MSP Premiums to this address.

Fax:

250 405-3595

 

 
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