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Make a Payment

There are several ways to pay MSP Premiums in British Columbia. In this section you will find information on how and where to pay MSP Premiums, returned payments, interest charges and more.

Please note payment is due on the last business day of each month.

Pre-Authorized Debit Payments (automatic monthly withdrawal)
Pay by Telephone or Internet Banking
Pay in Person - Bank, Credit Union or Trust Company
In Person - Government Agents/Service BC
Pay by Mail
Receipts
Payment Due Dates
Interest Charges
Multiple Accounts
Returned Payments
Amount Received Differs from Amount Owed

 Pre-Authorized Debit Payments (automatic monthly withdrawal)

We are pleased to offer pre-authorized debit (PAD) payments on Medical Services Group Plans.

Please complete an Application for Pre-Authorized Debit by:

  • Completing all required areas on the PAD form
  • Signing the completed form by an authorized individual
  • Including a void cheque or bank authorization form (do not staple to PAD form)

To mail the completed form, please send to:

Revenue Services of British Columbia
PO BOX 9448 STN PROV GOVT
VICTORIA BC  V8W 9V7

Or, you can send the completed signed form and void cheque via fax to
250-405-4414. Please do not mail the original if sending by fax.

If you require more information or need assistance completing this form, please call Revenue Services of British Columbia at:

All areas of B.C. (toll-free): 1 877 405-4909

Pay by Telephone or Internet Banking

Payment of premiums by telephone or Internet (electronic banking) is available through most financial institutions that operate in B.C. You can pay bills by telephone or electronic banking 24 hours a day, 7 days a week.

Payment by telephone or electronic banking is transmitted overnight and, in most cases, is posted to your account within two business days, with exception to payments made on Fridays and Saturdays, which are transmitted overnight on Sunday.

When a payment is made by electronic banking, your financial institution may immediately return a confirmation or reference number to you. Please make note of this number and other payment details to ensure your payment can be traced, if necessary.

Getting Started

If you are interested in telephone or electronic banking, please contact your financial institution directly to learn more on how these services work and whether these services are available to you.

Instructions may vary from one financial institution to another. Your financial institution also offers technical support and should be consulted directly if technical difficulties arise.

Payee/Merchant Type

When paying your MSP bill through telephone or electronic banking, please be sure to select MSP Group-RSBC as the payee/merchant type.

If you are unable to locate this payee name using telephone or internet banking, please contact your financial institution directly for assistance.

Account Number

Your MSP Group-RSBC account number contains twelve digits and begins with X34.

When setting up for telephone or internet banking, your account number must be registered as it appears on the top of your invoice (example: X34012345678).

Incorrect payment made or payment applied to the wrong account

MSP cannot reverse your telephone or electronic banking transaction. Please contact your financial institution directly with the confirmation/reference number for assistance.

If, after tracing your payment, you would like to request a refund, or a transfer between two MSP accounts, please contact us with details.


Pay in Person - Bank, Credit Union or Trust Company

You can pay your MSP bill at most banks, credit unions, trust companies or automated tellers in B.C.

Please note a fee for this service may be levied by your financial institution. These fees may vary between financial institutions.

For a payment to be reflected on your next bill, payment must be made a minimum of five business days before the due date indicated on your MSP bill.

Please be aware that smaller financial institutions may hold payments until a volume or dollar amount has been reached. Please confirm with your financial institution to ensure your payment will be processed by the due date indicated on your MSP bill.

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In Person - Government Agents/Service BC

You can pay your MSP bill in person at any Government Agents/Service BC (opens in new window) using your bank card, personal cheque, cash or money order. Please note credit cards are not accepted.

For a payment to be reflected on your next bill, payment must be made a minimum of two business days before the due date indicated on your MSP bill.



Pay by Mail

Please mail your cheque or money order to:

Medical Services Plan
PO BOX 9482 STN PROV GOVT
VICTORIA BC  V8W 9W6

Do not mail cash. Revenue Services of British Columbia is not responsible for missing cash payments and will be unable to assist you in locating a missing payment. Please do not staple your payment to your invoice.

Please allow a minimum of eight business days for mail delivery through Canada Post. Payments made using this method are normally applied against your MSP account within two business days of receipt of payment.


Receipts

MSP does not issue receipts for premiums paid; please keep the following as record of payment:

your cancelled cheque, or
the sender's copy of a money order, or
the confirmation number provided by your financial institution, if making a telephone or Internet payment


Payment Due Dates

Payment is due on the last business day of each month.

Interest Charge

Interest will be charged to a company or organization that owes outstanding premiums. Interest will be charged at a rate prescribed by Treasury Board.

Please note, MSP charges interest on premiums unpaid after the due date. For example, if payment is not received by the due date of January 30, interest will be charged and should be reflected on the March invoice.

Multiple Accounts

If your business administers multiple group accounts, payment for each account should be made with a separate cheque to ensure the correct amount is credited to the right account.

Multiple payments can be sent in the same envelope, provided there is an accompanying invoice for each account.

Returned Payments

A service charge will be levied if a cheque issued to the Province of British Columbia is subsequently dishonored by a person's or company's financial institution.

Amount Received Differs from Amount Owed

If the payment amount differs from the amount indicated on the MSP Invoice stubs or the directions enclosed, MSP will use its discretion in applying the payment to the accounts involved.

To avoid reconciliation problems/interest charges, we strongly recommend that payment for each account be made with a separate cheque.

 

 
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