Consumer Taxes - Contact us
We are pleased to answer questions about British Columbia's Motor Fuel Tax, Tobacco Tax, Carbon Tax, Tax on Designated Property, and Residential Energy Credit and Rebate program.
When contacting us, please remember to include either your full telephone number (including area code), complete address (including postal code), or correct e-mail address, if applicable. This will ensure we are able to contact you promptly and address your questions or concerns in a timely manner.
Questions about our tax programs are answered by staff at our toll-free number from anywhere in Canada at 1-877-388-4440, Monday to Friday,
8:30 am – 4:30 pm.
This includes:
 general questions |
| registering to collect tax |
| requesting a clearance certificate |
| refunds |
| what is taxable or not taxable |
| residential energy credit |
| letter of good standing (PST new housing rebate) |
| fuel disability rebate program |
If you know the name of the person or section you'd like to contact, the B.C. Government Online Directory lists direct line numbers and e-mail addresses.
Other Questions and Account Enquiries
Account and Collection Action Information |
250-387-6727
Toll Free 1-866-566-3066 |
Boats, Aircraft and Private Sales of Vehicles |
250-387-0643 |
Cigarette & Tobacco Tax |
250-387-1856 |
Clearance Certificates / Letter of Good Standing |
250-356-2714 |
Motor Fuel and Carbon Tax |
250-387-0635 |
| Native Fuel Program |
250-356-1399 |
Anonymous TIPS Line |
Toll-free in British Columbia
1-877-977-0858 |
You can fax your provincial tax questions or comments to:
250 356-2195
Please provide all the details regarding the transaction or item you are asking about. In some cases, graphics or pictures may help us understand your question better.
Tax Questions and Account Enquiries
Consumer Taxation Branch
PO BOX 9442 STN PROV GOVT
VICTORIA BC V8W 9V4
Refunds
Refund Section
Consumer Taxation Branch
PO BOX 9628 STN PROV GOVT
VICTORIA BC V8W 9N6
PST Tax Remittances
Revenue Services
Consumer Taxation Branch
PO BOX 9443 STN PROV GOVT
VICTORIA BC V8W 9W7
Vancouver
800 360 WEST GEORGIA STREET
VANCOUVER BC V6B 6B2
Victoria
1802 DOUGLAS STREET, 1ST FLOOR
VICTORIA BC V8T 4K6
E-mail transmission cannot be guaranteed to be secure. If you prefer not to send personal or confidential information via e-mail, please phone us or write to us at the number/address above.
You can e-mail us directly on the following topics:
Please be sure to give all the details concerning the transaction or the item you are asking about. In some cases, graphics or pictures may help us understand your question better.
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