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Consumer Taxes - Contact us

We are pleased to answer questions about British Columbia's Provincial Sales Tax (PST), Hotel Room Tax, Motor Fuel Tax, Tobacco Tax, or Carbon Tax .

When contacting us, please remember to include either your full telephone number (including area code), complete address (including postal code), or correct e-mail address, if applicable. This will ensure we are able to contact you promptly and address your questions or concerns in a timely manner.

Phone

Questions about our tax programs are answered by staff at our Taxpayer Services Information Line:

Our office hours are Monday to Friday, 8:30am - 4:30pm

Vancouver: 604-660-4524
Toll-free from anywhere in Canada: 1-877-388-4440

This includes:
  buying or selling a business
  general questions
  registering to collect tax
  requesting a clearance certificate
  refunds
  what is taxable or not taxable

If you know the name of the person or section you'd like to contact, the B.C. Government Online Directory lists direct line numbers and e-mail addresses.

Other Questions and Account Enquiries

Account Information

250-387-6727

Being Audited

604-660-4500

Boats, Aircraft, Manufactured Homes

250-387-0643

Buying or Selling a Business

250-387-0636

Cigarette & Tobacco Tax

250-387-1856

Clearance Certificates

250-387-0636

Collection Action

250-387-6727

Motor Fuel Tax

250-387-0635

Native Fuel Program 250-356-1399

Registering to Collect Tax

250-387-0636

Refunds

604-660-4524

TIPS Line

604-660-0858 in Vancouver or toll-free
in British Columbia 1-877-977-0858


Fax

You can fax your provincial tax questions or comments to:

250 387-3000

Please provide all the details regarding the transaction or item you are asking about. In some cases, graphics or pictures may help us understand your question better.

Write to Us

Tax Questions

Rulings Section
Policy and Legislation Branch
1802 DOUGLAS ST 7th FL
VICTORIA BC  V8T 4K6

Other Questions, Account Enquiries, Refunds

Consumer Taxation Branch
PO BOX 9442 STN PROV GOVT
VICTORIA BC  V8W 9V4

Refunds

Consumer Taxation Branch
Refund Section
PO BOX 9628 STN PROV GOVT
VICTORIA BC  V8W 9N6

Tax Remittances

Commissioner
Consumer Taxation Branch
PO BOX 9442 STN PROV GOVT
VICTORIA BC  V8W 9W7

Local Consumer Taxation Branch Offices:

Campbell River

1180 IRONWOOD RD SUITE 115
CAMPBELL RIVER BC  V9W 5P7

Nelson

310 WARD ST
NELSON BC  V1L 5S4

Cranbrook

100 CRANBROOK ST N
CRANBROOK BC  V1C 3P9

Penticton

40 CALGARY AVE
PENTICTON BC  V2A 2T6

Dawson Creek

1201 103 RD AVE
DAWSON CREEK BC  V1G 4J2

Prince George

1011 4th AVE SUITE 478
PRINCE GEORGE BC  V2L 3H9

Kamloops

455 COLUMBIA ST SUITE 204
KAMLOOPS BC  V2C 6K4

Terrace

2330 EBY ST SUITE 103
TERRACE BC  V8G 5K8

Kelowna

1420 ST PAUL ST
KELOWNA BC  V1Y 2E6

Vernon

3201 30th ST
VERNON BC  V1T 9G3

Nanaimo

495 DUNSMUIR ST SUITE 202
NANAIMO BC  V9R 6B9

Williams Lake

540 BORLAND ST
WILLIAMS LAKE BC  V2G 1R8

In Person / Courier


Vancouver

360 West Georgia Street, Suite 800
Vancouver, B.C.

Victoria

1802 Douglas Street, 1st Floor
Victoria, B.C.

You can also visit one of our local Branch Offices

E-mail

E-mail transmission cannot be guaranteed to be secure. If you prefer not to send personal or confidential information via e-mail, please phone us or write to us at the number/address above.

You can e-mail us directly on the following topics:

Please be sure to give all the details concerning the transaction or the item you are asking about. In some cases, graphics or pictures may help us understand your question better.

 
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